IESCO Helpline | Register Complaint of IESCO Electricity Problems

IESCO helpline provides facilities to their consumers in any electricity trouble condition. Consumers can file their complaints and ask their queries about load shedding & other electricity issues.

Islamabad Electric Supply Company(IESCO) is an electricity distribution company. It was found in 1998. It is one of the best electricity companies. IESCO supplies electricity Attock to Jhelum and from the river Indus to River Neelum in Kashmir. IESCO provides its services to 2.8 million people in 6 districts.

Contact IESCO

Islamabad Electric Supply Company Head office contacts are easily available on their official website. You can contact the following numbers for complaint registration.

Sr. No. Office Name Address Office Contact Office Mobile Numbers Fax No.
1 Customer Services Center Blue Area Ibd. Behind Shaheed-e-Millat, China Chowk, Blue Area Islamabad. 051-9244301-2
111-390-390
0307-8881783
051-2822010
2 Customer Services Center G-9 Islamabad. Plot No.7-B, Shop No.12-B G-9 Markaz (Karachi Compnay) Ibd. 051-2285931
0307-8881780
051-2285932
3 Customer Services Center Marrir Hassan Marrir Hassan, Rawalpindi 051-9292692
0307-8881782
051-9272123
4 Customer Services Center Chandni Chowk Chandni Chowk, Rawalpindi 111-309-309/051-4927303
0307-8881776
051-4580617
5 Customer Services Center Swan Garden Plot # 1, St. No:4, F-Block, Shalimar Road, Sowan Garden, Islamabad 051-5738621
0307-8881773
6 Customer Services Center Chakri Chakri Inter Change, Rawalpindi 0514-675245
0307-8881772
0514-675114
7 Customer Services Center Jhelum. GTS Chowk,Jhelum Cantt 0544-9270169
0307-8881501
0544-9270170
8 Customer Services Center FATEH JANG NEAR NADRA Office,Fateh Jang 057-2212067
0307-8881781
057-2212067
9 Customer Services Center TAXILA GT ROAD NEAR LARI ADDAH TAXILA. 051-9314162-63
0307-8881778
051-9314162-63
10 Customer Services Center ,Attock. Near Jamia Masjid,Islamia High School,Attock City 057-2702756
0307-8881774
11 Customer Services Center Chakwal Tehsil Chowk Zila Council Plaza Chakwal 0543-553279
0307-8881775
0543-554817

IESCO Head Office St, 40 sector G-7/4 Islamabad

Head Office Phone number: 051-9252937/ 9252938/ 9252939

Head Office Fax Number: 051- 9252927

IESCO Customer Care

IESCO provides facilities to their customers. They provides solution to many problems such as:

  • View / Print IESCO bill online
  • Old Vs new reference number
  • Tariff Guide
  • Procedures
  • Customer center
  • Maintenance schedule
  • Test Report contractor
  • Daily, monthly Quarterly Data

Departments of IESCO

IESCO helpline has many departments for the help of consumers.

  • Examination cell
  • MIS IESCO
  • Email Address
  • Search reference number
  • Newly created subdivision reference number
  • Consumer profile
  • IESCO dashboard
  • Regional training center
  • Financials
  • Pension cell

How can you get new IESCO electricity connections online?

You can get an electricity connection through the helpline center online.

  • Firstly, fill the application form online
  • Then upload documents, Registry, Allotment letter. All documents should be attested by the Notary public, Oath commissioner, and class one officer.
  • If no electrical connection is available then you can apply.
  • Attested copy of CNIC
  • Connection should be on the name of the company, if there is more than one owner then the connection will be on the name of the Attorney.
  • Then submit and get one print of the application.
  • Attach all mentioned documents with the application.
  • Send an application to the concerned office.
  • After the verification, a notice will be issued to the customer.
  • Pay the demand notice dues to the assigned bank.
  • After the verification of due to the s, the connection will be installed.

IESCO Customers electricity issues

If you have any electrical supply issue you can submit your complaint via IESCO helpline. You can register a complaint at the concerned authority. First of all submit your complaint using CCMS Ministry of power or complaint service of IESCO. If you are not satisfied with the IESCO complaint service then choose another complaint centres.There are many complaint channels like MOWP, NEPRA, DISCO, Pakistan Citizen portal and Wafaqi Mohtasib Complaints management system.

http://roshanpakistan.pk/ccms/

It is a complaint channel where you can submit your complaint through the website.

How can you file your complaint at IESCO?

  • Visit the official website of IESCO.
  • Enter the first 2 digits of your reference number then select the 4 digits from the list.
  • Now enter the reference number.
  • Then enter your name.
  •  Write the complaint in the description box.
  • Enter your meter number.
  • Enter your email address.
  • Click on the option of submission.

There are many channels to file a complaint.

You can call the electricity complaint call center on 118. This centre was founded in 2019 in Wapda Head Office Lahore.

You can message for complaint at 8118.

You can also email detail of the complaint at [email protected]

www.iesco.com.pk/index.php/customer-services/e-complaint.

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