FESCO users came across different electricity issues and their FESCO helpline provides a solution to their consumers. There are many ways of lodging complaints at Faisalabad Electric Supply Company (FESCO) are explained below.
Faisalabad Electric Supply Company (FESCO) was first established in 1998. FESCO is an electric company that supplies electricity to the many districts of Pakistan such asMianwali, Khushab, Sargodha, Toba Tek Singh, and Faisalabad. FESCO generates electricity through hydroelectric power. This company has a Distribution License granted by National Electric Power Regulatory Authority (NEPRA) and supplies 4.01 million people. FESCO is the best company for producing, transporting and distributing electricity. Mainly it distributes electricity in Faisalabad for their industrial uses.
FESCO Complaint Numbers:
|Name||Designation & Office||Phone Office||Cell #|
|Mubashar Ameer Lara||SDO , City Fsd||041-9330010||0345-1501005|
|Muhammad Ahmed Nadeem||SDO , Civil Line Fsd||041-9201194||0345-1501006|
|Muhammad Talha||SDO , Islampura Fsd||041-9330852||0345-1501007|
|Ammar Afzal||SDO , Tariq Abad Fsd||041-9330847||0345-1501008|
|Tahir Maqsood||SDO , Sargodha Road Fsd||041-8586191||0345-1501009|
|Shahzaib Ali Liaqat||SDO , Hajiabad Fsd||041-8788404||0345-1501011|
|SDO , Millat Town Fsd||041-8767232||0345-1501012|
|Rashid Mehmood||SDO , Muslim Town Fsd||041-9330889||0345-1500473|
Contact FESCO by email and cell number: You can contact FESCO easily. You can send an email to
- Chief Executive
- Director-General Human Resources
- Director-General IT
- Director-General commercial
Faisalabad Electric Supply Company, West Canal Road, Abdullah Pur, Faisalabad.
Fesco Complaint cell numbers: +92-41-9220184-9220229
Customers can contact on 118
Complaint contacts on your bill | SDO – XEN:
Finding the contact number of relevant SDO & XEN is the easiest and most effective way of registering complaint at FESCO. When you see your previous bill closely. At lower area of page, below the meter reading image, you can find contact numbers of SDO & XEN of your division. You can call on these numbers and tell about your electricity, load shedding, voltage and other power issues. Check the image below for further guidance.
How to File a Complaint Directly to FESCO Officer:
In FESCO company, if you have any query or complain you can search officer on the FESCO website
- By name
- By city
- By designation
- Ist circle
- Il circle
- Sargodha circle
- Jhang circle
- Mianwali circle
And can register your complaint online. Focal person can check complaint status online and responds you back.
How to register complaint at FESCO:
- You can file your complaint online by online form which is available on FESCO form.
- Open the form, enter your full name
- Enter your address
- Select your country and your city
- Enter your cell phone and CNIC
- At the last, select the agency and sub-office
- If you want to attach any documents as proof you can attach by clicking on choose file.
- Read and follow the affidavit
- At the last, enter security code, then click on send to register your complaint.
FESCO Customer Service:
FESCO customer care is at its best. For the ease of users, they have provided form and you can collect forms in Urdu and English according to your query.
- NOC form from the owner
- Affidavit form from the owner
- Customer complaint management system
- Registration through Mobile phone or SMS
- Suggestion box
- Procedure and forms for replacement of defective meter
- Procedure for replacement and repairing of transformer
- Billing schedule
Departments of FESCO:
FESCO has many departments to facilitate their consumers.
- Grid station
- New Connection Monitoring System
- Planning department
- Material Management
- Finance Dashboard
- Online cash
- HR Dashboard
- CFL Entry
- Payroll Change Form
If any customer doesn’t not want to use more electricity through FESCO, will fill the form and apply for permanent disconnection. After the clearance from the Revenue office, the connection will be disconnected permanently. For more and general information you can visit www.fesco.com.pk.