FESCO users came across different electricity issues and their FESCO helpline provides a solution to their consumers. There are many ways of lodging complaints at Faisalabad Electric Supply Company (FESCO) are explained below.
Faisalabad Electric Supply Company (FESCO) was first established in 1998. FESCO is an electric company that supplies electricity to the many districts of Pakistan such asMianwali, Khushab, Sargodha, Toba Tek Singh, and Faisalabad. FESCO generates electricity through hydroelectric power. This company has a Distribution License granted by National Electric Power Regulatory Authority (NEPRA) and supplies 4.01 million people. FESCO is the best company for producing, transporting and distributing electricity. Mainly it distributes electricity in Faisalabad for their industrial uses.
Table of Contents
FESCO Complaint Numbers:
Name
Designation & Office
Phone Office
Cell #
Mubashar Ameer Lara
SDO , City Fsd
041-9330010
0345-1501005
Muhammad Ahmed Nadeem
SDO , Civil Line Fsd
041-9201194
0345-1501006
Muhammad Talha
SDO , Islampura Fsd
041-9330852
0345-1501007
Ammar Afzal
SDO , Tariq Abad Fsd
041-9330847
0345-1501008
Tahir Maqsood
SDO , Sargodha Road Fsd
041-8586191
0345-1501009
Shahzaib Ali Liaqat
SDO , Hajiabad Fsd
041-8788404
0345-1501011
SDO , Millat Town Fsd
041-8767232
0345-1501012
Rashid Mehmood
SDO , Muslim Town Fsd
041-9330889
0345-1500473
Contact FESCO by email and cell number: You can contact FESCO easily. You can send an email to
Chief Executive
Director-General Human Resources
Director-General IT
Director-General commercial
Faisalabad Electric Supply Company, West Canal Road, Abdullah Pur, Faisalabad.
Finding the contact number of relevant SDO & XEN is the easiest and most effective way of registering complaint at FESCO. When you see your previous bill closely. At lower area of page, below the meter reading image, you can find contact numbers of SDO & XEN of your division. You can call on these numbers and tell about your electricity, load shedding, voltage and other power issues. Check the image below for further guidance.
How to File a FESCO Online Complaint Directly to Officer:
In FESCO company, if you have any query or complain you can search officer on the FESCO website
By name
By city
By designation
Ist circle
Il circle
Sargodha circle
Jhang circle
Mianwali circle
And can register your complaint online. Focal person can check complaint status online and responds you back.
How to register complaint at FESCO:
You can file your complaint online by online form which is available on FESCO form.
Open the form, enter your full name
Enter your address
Select your country and your city
Enter your cell phone and CNIC
At the last, select the agency and sub-office
If you want to attach any documents as proof you can attach by clicking on choose file.
Read and follow the affidavit
At the last, enter security code, then click on send to register your complaint.
FESCO Customer Service:
FESCO customer care is at its best. For the ease of users, they have provided form and you can collect forms in Urdu and English according to your query.
NOC form from the owner
Affidavit form from the owner
Customer complaint management system
Protection
Registration through Mobile phone or SMS
Suggestion box
Procedure and forms for replacement of defective meter
Procedure for replacement and repairing of transformer
Billing schedule
The XEN FESCO 1st division can be contacted at 0345-1502506 and complaint center 0483255028, SDO (Operation) City Sub division 0345-150 2561 and 0489230391, SDO Rural sub division 0345-1502521 and 0489230380, SDO Aziz Bhatti town 0345-1502562 and 0483726264, SDO Tariqabad 0345-1502522 and 0483216168, SDO Nishtarabad 03451500149 and 04837920000.
The residents of FESCO 2nd division can contact XEN (Operations) on 0345-1502503 and 0489239054, SDO Islampura 0345-1502529 and 0483210092, SDO Kotfarid 034-1502540 and 0483710033, SDO Satellite town 034-1502528 and 0483750872, SDO Bhagtanwala-I 0345-1502508 and 0483782229, Bhagtanwala-II 03451502563 and 0483780001, SDO New Satelite town 03451501422 and 0483216171 for complaints.
For complaints in the FESCO 3rd division, the consumers can inform about power theft to 03451502505 and 0489230505, SDO Civil lines 03451502550 and 0489230397, SDO Silanwali 03451502548 and 0486531343, SDO Sahiwal-I 03451502549 and 0486786033, SDO Sahiwal-II 0345 1502517and 0486786011, SDO Sahpur 03451502551 and 0486310071, SDO Jhawrian 03451500154 and 0487699109.
Departments of FESCO:
FESCO has many departments to facilitate their consumers.
Grid station
New Connection Monitoring System
Planning department
Material Management
Finance Dashboard
Online cash
HR Dashboard
CFL Entry
Payroll Change Form
If any customer doesn’t not want to use more electricity through FESCO, will fill the form and apply for permanent disconnection. After the clearance from the Revenue office, the connection will be disconnected permanently. For more and general information you can visit www.fesco.com.pk.
